ARE YOU UNHAPPY WITH YOUR COLLISION REPAIRS?
DON’T be BULLied or intimated.
We have 40 years of Industry experience AND CAN HELP WITH EXPErt ADVICE & SUPPORT.
WIN
RATE
FREE CAR
HIRE
INDUSTRY
EXPERTS
feel ripped off by your ACCIDENT repairs?
If your car has been repaired by your insurer’s preferred body shop and you’re not satisfied - let our experts support you in getting your car rectified or replaced. We can help at no extra cost to you.
In Dispute with your Insurer Or RePAIRER?
If you have lodged a complaint with Internal Dispute Resolution or AFCA - contact us immediately! Few complaints succeed without an independent expert opinion.
OUR PROCESS
Book A Free Initial Inspection
Negotiate with your Insurer/ Repairer
PURSUE LEGAL ACTION IF NECESSARY
REACH BEST SETTLEMENT FOR YOU
CASE STUDY:
WHEN AN Independent ASSESSMENT IS WORTH ITS WEIGHT IN GOLD...
Henry was referred to VSSA after a horrendous 5 month dispute with his insurer. His Holden Astra had been involved in an serious accident that had compromised the structural integrity of the car.
His Insurance company had decided to repair the vehicle, and returned the car back to Henry. Being extremely concerned about the safety of the repairs, Henry contacted IVIC for a Free initial Post Repair Inspection.
VSSA's inspection report identified 61 defects mostly related to the vehicle's structural integrity. Shockly, it was discovered that the car could not sustain another collision without crumbling dangerously, putting every occupant of the vehicle at risk of serious injury or death.
VSSA has successfully removed one an unsafe vehicle from the road, and reached a great settlement outcome for Henry.
SEE WHAT HENRY HAS TO SAY!
Among HUNDREDS OF OTHERS RELIEVED CUSTOMERS!
ARE YOU UNHAPPY WITH YOUR COLLISION REPAIRS?
Book a free inspection at VSSA!
Book An Inspection
DO YOU HAVE CONCERNS WITH YOUR COLLISION REPAIRS AND/OR A DISPUTE WITH YOUR INSURER?
We PROVIDE EXPERT & INDEPENDENT POST REPAIR ASSESSMENTS
If you have lodged a complaint with your insurers Internal Dispute Resolution (IDR) Team or with AFCA - contact us today.
VSSA will also give you piece of mind with:
- Free initial Post Repair Vehicle Inspections – through our trusted inspection partner, IVIC.
- Pre-Sale Inspections – Used Cars.
- Pre-purchase Inspections – Used Cars.
- Claims Management with your Insurer/repairer if your repaired car has repair defects.
- Storage and Replacement Rental Vehicles if your care is unsafe to drive.
- Legal servics.
ARE YOU UNHAPPY WITH THE QUALITY OF YOUR Collision REPAIRs?
Your collision repairs should restore your vehicle back to pre-accident condition. If you’ve received your car back with any of the following:
Mismatched or different paint colours
Uneven paint finishes
Paint overuns or excessive thickness near door wells
Uneven or excessive panel gaps
Contact VSSA for a Free initial Post Repair Inspection. If we discover defects in your paint or body work repairs - we will assist you in claiming reworks through your repair warranties. Most insurers offer lifetime warranties on all accident repairs.
THE VSSA STORY
Our founder Tony Murdaca started in the automotive smash repair business over 40 years ago and established 37 vehicle smash repair shops across Melbourne.
However, Tony became increasingly frustrated at the Australian Insurance industry’s ever increasing drive to prioritise profits over quality repairs and safety.
As a result Tony founded IVIC in 2006, dedicated to inspecting cars to determine if they are safe on Australian roads for their owners and occupants. VSSA was founded in 2020 to work with IVIC and assist customers in making claims against their insurance companies to get their poorly collision-repaired vehicles rectified or replaced.
Industry Method
vs OEM Factory Method
Original Factory Joint
When quarter panels are replaced, often time is saved by welding them to non-factory joints on the vehicle's side pillar. This compromises the vehicle’s ability to protect you in future accidents.
When centre pillars are damaged, the affected section is often cut out or patched instead of replacing the whole pillar. This saves time and cost, but also significantly weakens the body shell. This creates serious safety concerns that can lead to injury and death in future accidents.
Original Factory Joint
Original Hinge Pillar
Hinge pillars are often cut in areas other than the original joint to save having to remove the dashboard, windscreen etc. This type of short cut repair creates major safety issues and can lead to injury and death.
Original Factory Joint
Original chassis rail Joint
Original factory joint
Repair Defects
Original Factory Joint
When repairers replace quarter panels, often they save time by welding them to non-factory joints on the vehicle's side pillar. This compromises the vehicle’s ability to protect you in future accidents.
When centre pillars are damaged, the affected section is often cut out or patched instead of replacing the whole pillar. This saves time and cost, but also significantly weakens the body shell. This creates serious safety concerns that can lead to injury and death in future accidents.
Original Factory Joint
Original Hinge Pillar
Hinge pillars are often cut in areas other than the original joint to save having to remove the dashboard, windscreen etc. This type of short cut repair creates major safety issues and can lead to injury and death.
Original Factory Joint
Original chassis rail Joint
WHY VSSA?
We Ensure That You & YOUR VEHICLE are safe
Our Vision
Remove all unsafe collision-repaired vehicles from our roads and save lives.
Our Mission
Educate, assess, advise the motoring public about whether their vehicles are Crashworthy.
Our Purpose
Hold to account the automotive industry to ensure that repairs are done safely to original factory standards.
All equipment is endorsed by CarBench International and all global vehicle manufacturers
Over 40 years of Smash Repair Industry experience
In 2006 Tony founded VSSA and since that time as inspected, tested and assessed thousands of post collision cars for safety.
During 2018 and 2019, Tony Murdaca, Nick Bahl, Remy van de Wiel and Robert Richter worked together to formulate, establish and implement a business and team of highly skilled and knowledgeable industry professional who, like themselves, are dedicated to ensure that cars on Australian roads are safe.
With more than 40 years of automotive industry experience, Tony Murdaca has paved the way for vehicle safety on Australian roads.
Over 40 years of Smash Repair Industry experience
In 2006 Tony founded VSSA and since that time as inspected, tested and assessed thousands of post collision cars for safety.
During 2018 and 2019, Tony Murdaca, Remy van de Wiel and Robert Richter worked together to formulate, establish and implement a business and team of highly skilled and knowledgeable industry professional who, like themselves, are dedicated to ensure that cars on Australian roads are safe.
With more than 40 years of automotive industry experience, Tony Murdaca has paved the way for vehicle safety on Australian roads.
CarBench Inspection Equipment & Technology
Our Integrity Inspection uses exclusive, state of the art, inspection technology and equipment to ensure cars are Crashworthy™. If cars are Crashworthy™ they are safe and better protect their occupants in an accident.
CarBench is an internationally recognised leader in the motor vehicle manufacturing and repair industry and has developed highly specialised equipment to accurately align, measure and repair all major vehicle brands.
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